Customers Identification and Verification

• What is KYC, CDD, and EDD?
• Individuals
• Corporates
• Charities and NGOs
• Governmental bodies and Embassies
• Minors
• Other Arrangements
• How, When, and Why you should verify Customers’ Information

Beneficial Owner

• What does it mean to” Know Your Customer”?
• What is a “Beneficial Owner” means?
• POA
• Bank authorization
• Authorized Signatories

The Smart Way To Obtain Customer’s Information

• How to design smart and efficient KYC / E-KYC form
• ٍCustomer Onboarding
• Account opening workflow and process of accepting the Customer
• How to be smart in collecting data?

Keep Up with modern Developments and Technology

• Customer Onboarding and KYC
• Online Customer Onboarding
• Update of Data Electronically
• Digital Identity and Standardized KYC

Customer Risk Rating

• Why it’s important?
• How to do it effectively

Data Protection

• Why it’s important
• How to manage, monitor customer Information and changes
• How to protect customer Data and GDBR?

FATCA and CRS

• What is required according to FATCA & CRS at the onboarding
• Ask what’s is needed only, don’t go far.

Customer Service, Account Opening,front liners and Back office staff in the following industries:

• Banking Industry
• Insurance and reinsurance Companies
• Brokerage Firms
• Leasing and Microfinance Companies
• Lending Firms
• Exchange Houses and Money Service Business

Workers in the supervisory authorities e.g:

• Central Banks
• Financial Sector Regulatory Authorities
• Financial Intelligence Units FIUs
• Tax Authorities
• Related Ministries and government bodies

College-business graduates

• Who are interested to work in the Banking and Finance Industry

•  Exam Duration:60 Minutes
•  # of Questions:50
•  Type of Question:Multiple Choice
•  Pass Mark:75/100 (50% for each Chapter )

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